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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Registration change

amelia23
Newcomer
Newcomer

‎2023-06-16 11:29 AM

I accidentally registered as a general attendee and intended to register as a partner. How do I update my registration?

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4 REPLIES 4

ZoomtopiaCrew
Zoom Employee
Zoom Employee

‎2023-06-16 01:53 PM - edited ‎2023-06-16 02:16 PM

Hi there! We will look into this and get back to you, thank you. 

ZoomtopiaCrew
Zoom Employee
Zoom Employee

‎2023-06-16 02:26 PM

Hi there, I see that your general registration was canceled. Please register for Partner Connect here: https://zoomtopia.com/partner-connect/

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amelia23
Newcomer
Newcomer
In response to ZoomtopiaCrew

‎2023-06-20 12:27 PM

Hi Zoomtopia Crew. I still need some help here as my credit card has been charged twice. Can someone please contact me ASAP to get this resolved? Thank you!

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ZoomtopiaCrew
Zoom Employee
Zoom Employee
In response to amelia23

‎2023-06-20 02:39 PM

We have just issued a refund for your original payment, please let us know if you have any other issues!

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