cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Saved Whiteboard PDF not displaying text

infinitebanker
Newcomer
Newcomer

Created "Whiteboard" in a recorded Zoom meeting, and then saved a PDF version to my computer. Initially, I could click on the file within that particular meeting folder and see the textual content, but now when I click on it, it never displays the text. Has anyone else experienced this and found a way to correct the problem?

2 REPLIES 2

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @infinitebanker, my apologies for the delayed reply. I realize you never received a response to your question. Are you still having this issue? If so, I'd be happy to help! 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

similar problem here... I found no text onwhite board when recorded... pls fix this problem as soon as possible.