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Webinar Reports

PEAC
Newcomer
Newcomer

‎2021-10-14 03:31 AM - edited ‎2021-10-14 03:33 AM

We had a webinar the whole today in the report, the Time in Session are all zero.  How do I recover the actual number of minutes?

 

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2 REPLIES 2

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-14 08:00 AM

Hi @PEAC 

 

Are you running the Attendee Report at https://zoom.us/account/report/webinar ?

 

 

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SIA-Webinars
Newcomer
Newcomer
In response to Rupert

‎2023-06-21 11:33 AM

Hi Rupert or whomever can help,

 

I just ran a webinar and downloaded the attendee report. Several attendees that I know were on the webinar were recorded with "0" Time spent. How did this happen and can it be fixed for a new, correct report?

 

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