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Issue retrieving webinar registrants

lyv-team
Newcomer
Newcomer

Hello,
I have a small issue with the Zoom API. When retrieving the participants of a webinar, one of them does not have a “last_name” field. However, this field is required to join our meetings/webinars.
What’s even more confusing is that, when retrieving the participant list through your interfaces, the person does have a last name.
How is this possible?

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @lyv-team.

 

This is a question more likely to be answered in the Developers Forum at https://devforum.zoom.us/


Ray -- check out the GoodClix website.