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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

I want to copy the template of a Zoom account that has been suspended.

nito
Explorer
Explorer

We are using it for our team. I would like to use the webinar template used by the suspended account with my new account. How can I do this?

1 ACCEPTED SOLUTION

IP-Man
Community Champion | Employee
Community Champion | Employee

@nito , you need to reactivate the account by  logging a request with Zoom Support at
https://support.zoom.us/hc/en-us/requests/new. Once account is active, you can start copying the template that you need to use going forward.

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!

View solution in original post

1 REPLY 1

IP-Man
Community Champion | Employee
Community Champion | Employee

@nito , you need to reactivate the account by  logging a request with Zoom Support at
https://support.zoom.us/hc/en-us/requests/new. Once account is active, you can start copying the template that you need to use going forward.

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!