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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

How to record Zoom webinars in HD

RobertGemmell
Newcomer
Newcomer

‎2021-09-10 04:48 PM - last edited on ‎2022-01-26 09:41 AM by Community Moderator | Employee

I am trying to record my Zoom webinars in HD but cannot do so - for some reason the default is low resolution. 

 

The Zoom  live-chat does not understand my questions - can anyone help? 

 

I have a Zoom webinar and Pro package. 

 

Thanks

 

Robert 

2 REPLIES 2

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-09-10 06:57 PM

Hi @RobertGemmell 

 

You need to have "Group HD" enabled by Zoom on your account to have HD video.

 

https://support.zoom.us/hc/en-us/articles/207347086-Group-HD

 

Rupert

 

 

 

0 Likes

RobertGemmell
Newcomer
Newcomer
In response to Rupert

‎2021-09-10 10:37 PM

Looks like Zoom support is temporarily unavailable!! Oh well 

0 Likes