Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
2025-11-05 07:24 AM - edited 2025-11-05 07:27 AM
Hi! Looking for some guidance or best practices on rescheduling a recurring webinar when attendees have already added it to their calendars.
Situation:
We created a recurring Zoom webinar (even though the sessions weren’t happening at regular intervals) so registrants could sign up once for both sessions.
The first webinar has already taken place.
The second webinar was originally scheduled for 13 November.
We needed to move the second session to 20 November, so we edited just that occurrence in Zoom, we did not create a new webinar.
Registrants already received the automatic Zoom confirmation email for 13 November, including the auto-generated calendar invite link.
After changing the date, the Zoom calendar entry on attendees’ calendars did not update, they still have the original 13 November date.
When we resend the confirmation email, attendees do not get a calendar request they can “Accept” to update the date, they only get the ICS link again, which doesn’t overwrite the existing calendar entry.
Q
uestion:
- What’s the best way to handle this?
- Is there a Zoom-supported method to force the calendar invite to update or send a true calendar request (METHOD:REQUEST) when a recurring webinar date changes?
Any advice or recommended workflow for this scenario would be greatly appreciated!
Thanks in advance!