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Cannot publish recording to the lobby

ellenfelix
Newcomer
Newcomer

‎2023-09-16 08:10 AM

I have a recording in my Hub Recordings.   I would like to toggle to publish to the lobby.   The toggle is not active.   What can I do?   Or what should I have done to allow this option.

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-09-18 12:33 AM - edited ‎2023-09-18 09:40 AM

Hi, @ellenfelix.

 

Could you provide a screen shot of the toggle, with some context around it?

 

Please see this Zoom Support article for guidance on publishing recordings to the lobby:

https://support.zoom.us/hc/en-us/articles/4403195498253-Managing-the-Across-Hubs-Recordings-page 

 

Was the recording from one of the sessions in the event?


Ray -- check out the GoodClix website.
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