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Audio problem while using a video

lqoperations
Newcomer
Newcomer

‎2022-01-26 10:19 AM

When hosting a webinar, and attempting to show a video, the participants cannot hear the audio from the video, but I can hear it through my laptop. I assume I have some audio setting not properly selected. HELP!

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2 REPLIES 2

DeniseLahat
Community Champion | Customer
Community Champion | Customer

‎2022-01-26 10:38 AM

are you sharing using share screen\advanced\video (the video should be on your computer, not youtube,etc)

 

Denise Lahat
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Gwennc
Newcomer
Newcomer

‎2022-06-03 07:05 AM

My YouTube video plays and I can hear on my computer  ,but no sound for the participants... I have checked the settings, and everything looks right, still no sound for participants 

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