cancel
Showing results for 
Search instead for 
Did you mean: 

recovery of recorded meetings if not downloaded

tsw5104
Newcomer
Newcomer

I had a meeting today that I recorded. However, in a rush after the meeting, I closed all of the tabs which included the downloading of the recorded meeting to my computer. How can I recover that recording to review? I would appreciate any information. Thank you very much.

1 ACCEPTED SOLUTION

YaBoiB
Community Champion | Employee
Community Champion | Employee

Hello @tsw5104

 In the location where you keep your local recordings there will be two files called "double click to convert" simply click on those two files one at a time and it will restore your recording. Your recording is still on your hard drive, it has just not been composed properly to date. 

 

Here is a support article that will help you out with this process. 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061761


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?

View solution in original post

3 REPLIES 3

YaBoiB
Community Champion | Employee
Community Champion | Employee

Hello @tsw5104

 In the location where you keep your local recordings there will be two files called "double click to convert" simply click on those two files one at a time and it will restore your recording. Your recording is still on your hard drive, it has just not been composed properly to date. 

 

Here is a support article that will help you out with this process. 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061761


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @tsw5104!

Did you see the previous response from @YaBoiB?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @tsw5104!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?