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audio not connected to zoom

christopher123
Newcomer
Newcomer

it was working pefectly ok for the last two years suddenly zoom is not connecting to zoom, But microphone is conncting for  other application 

2 REPLIES 2

ea2
Newcomer
Newcomer

My interview was ended sadly due inactive audio.  I could hear the interviewer but she did not hear me.  I am using Widows 10

 

 

crchan123
Zoom Employee
Zoom Employee

Hi @christopher123! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.