Videophone

[Natalo4ka72]

Hey! Please tell me how to add a videophone if there is no "add video" button in the settings?

[jaredallen]

Hi @Natalo4ka72, welcome to the Zoom Community.

Please can you share the make/model of the Videophone you are trying to connect? The Zoom platform leverages a proprietary video codec so not all devices will be compatible.

The following article provides a list of the supported devices for Zoom Phone:

https://support.zoom.us/hc/en-us/articles/360001299063

For video support, I would recommend a Zoom Phone Appliance. The following article provides a list of the supported devices:

https://support.zoom.us/hc/en-us/articles/4402412141453-Supported-Zoom-Phone-Appliances

Has this answered your question? If so, don’t forget to mark the reply as an accepted solution! Otherwise let me know if I can be of any further help.

[jaredallen]

Hi @Natalo4ka72,

Do you need any further assistance with this?