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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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TEACHER IN NEED OF ZOOM HELP

selkiesoul
Newcomer
Newcomer

in the last 24 hours i cannot be seen on my zooms with students AND I MUST!!!! M

YES my video is ON.

HELP!!!!!!!! I pay for monthly zoom and have never needed help till NOW!!!!!

2 REPLIES 2

selkiesoul
Newcomer
Newcomer

in the last 24 hours i cannot be seen on my zooms with students AND I MUST!!!! M

YES my video is ON.

HELP!!!!!!!! I pay for monthly zoom and have never needed help till NOW!!!!!

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi, could you please tell me what device and version of Zoom you're on?

 

Also, this might be helpful: https://support.zoom.us/hc/en-us/articles/7246725403277-Troubleshooting-camera-issues-during-a-meeti... 


Bri
Zoom Community Team
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