Recording

[SunTrust]

I set my meeting to record automatically,  Now I can't access my recording. When I click on the "recorded" tab, nothing comes up. Someone please help me out, that recording is very important.

[CarlaA]

Hi @SunTrust ,

If you recorded your meeting or webinar locally to your computer, you can access the local recordings files on the computer that recorded the meeting. 

By default, local recordings will be placed in following directory:

• Windows: C:\Users\[Username]\Documents\Zoom
• Mac: /Users/[Username]/Documents/Zoom
• Linux: home/[Username]/Documents/Zoom

If you recorded a meeting or webinar to the cloud, you can manage your cloud recordings in the Zoom web portal. Please make sure you are signing in to the web portal with the account of the person who was designated the host of the meeting. 

If this helps, please click Accept as Solution. Thank you! 

Zoom Community Team