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My recordings are not in HD

VeroParent
Newcomer
Newcomer

‎2021-11-16 11:29 AM

Hello,
I have the pro version of Zoom. I should be able to record in HD. However, the quality of my recordings remains mediocre and does not correspond to HD quality.
In the "In Meeting (Advanced)" section of the "account settings", the "Group HD video" box is activated.
What can I do to fix that?

Thanks a lot for you help.

Véronic Parent

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2021-11-19 02:18 PM

Hi @VeroParent! Have you seen this? https://support.zoom.us/hc/en-us/articles/4409490756749-Resolution-of-recorded-video


Bri
Zoom Community Team
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