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Mouse control

mariemushing
Newcomer
Newcomer

‎2021-11-04 06:49 AM

Earlier this week I did training with a client and all was good.. I was able to give her mouse control and walk her through it.. yesterday when I went to train another client this feature had disappeared! I have checked all my settings which seem to be the same... but yet it just is no longer there.. all kinds of other stuff I don' t need on the bottom menu but no remote mouse.. HELP! I really need this feature!

1 REPLY 1

mariemushing
Newcomer
Newcomer

‎2021-11-04 12:26 PM

I see now in the NEW experience dash on the zoom meeting it is under support.. Not so nice and easy as it all was before but figured it out.

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