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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Mouse control

mariemushing
Newcomer
Newcomer

Earlier this week I did training with a client and all was good.. I was able to give her mouse control and walk her through it.. yesterday when I went to train another client this feature had disappeared! I have checked all my settings which seem to be the same... but yet it just is no longer there.. all kinds of other stuff I don' t need on the bottom menu but no remote mouse.. HELP! I really need this feature!

1 REPLY 1

mariemushing
Newcomer
Newcomer

I see now in the NEW experience dash on the zoom meeting it is under support.. Not so nice and easy as it all was before but figured it out.