cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Block Deleting users in zoom chat

Mathscience
Explorer
Explorer

I blocked my friend on zoom chat and instead of hitting unblock I deleted her. Now when I send her a contact request, she doesn't receive it. How should I:

a) unblock her and

b) add her into my contacts again.

1 ACCEPTED SOLUTION

Melody_Animates
Explorer
Explorer

You can go to Settings > chat > scroll down to "manage blocked users" > unblock the desired user > send contact request

View solution in original post

12 REPLIES 12

YaBoiB
Community Champion | Employee
Community Champion | Employee

Hello,
My name is Brandon. Thanks for joining the Zoom Community! On this support page there is a clean zoom uninstaller that I would like for you to use to uninstall the zoom client from your machine and then reinstall using the zoom.us/download page. Would you be willing to try that for me, please? 

https://support.zoom.us/hc/en-us/articles/201362163-Mass-deployment-with-preconfigured-settings-for-...

Here is the page, do a search for Clean Zoom Uninstaller and it will populate. 

 


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?

Will my data be safe, since I would not like to lose my chat histories.

YaBoiB
Community Champion | Employee
Community Champion | Employee

Hello @Mathscience , 

 

 No, you will lose your chat history if you perform this action. What we can do is have a support ticket created for you with our Moderators. Do you have a support ticket submitted already, or would you like for me to request that one be created on your behalf?

 

Regards,

Brandon


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?

Oh, thanks for the information. Actually I took a help of a common friend and now we have a channel which acts as our private chat. Thanks for the help though!

YaBoiB
Community Champion | Employee
Community Champion | Employee

Hello,
My name is Brandon. Thanks for joining the community!
If the solution that I have provided works for you, please click on the "Accepted as Solution" button in the bottom right corner.



Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?

I did the same thing, how to unblock after deleting?

chezsher
Newcomer
Newcomer

I am a teacher who had a student waiting to come into virtual class 5 minutes early. I was on with other students, and accidentally blocked the student, rather than just hitting the X , so his request did not show. How do I unblock him now?

 

YaBoiB
Community Champion | Employee
Community Champion | Employee

Hello @chezsher,

 

Here is how you can actively Allow a participant to rejoin your Zoom Meeting. 


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?

Melody_Animates
Explorer
Explorer

You can go to Settings > chat > scroll down to "manage blocked users" > unblock the desired user > send contact request

thank you so much.

Thank you so much @Melody_Animates it was so helpful

hailey3
Newcomer
Newcomer

uhh hi my name is hailey and i want to fine my friend but it won't let me