cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Amnesia

azzow2
Newcomer
Newcomer

A friend had a stroke and she has amnesia. Some of us from the zoom group bought a device so she would have a device unfortunately we don't have a password so she can get into zoom is there any way to bypass that so I could set up this device for her? I have her email address phone number and of course first and last name if that helps.

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @azzow2, she would need to create a Zoom account at zoom.us/signup, from there create your Zoom credentials using an accessible email address and password. Here is our documentation on getting started with Zoom. https://support.zoom.us/hc/en-us/categories/200101697 feel free to review this information and let us know if you have any other questions! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!