1:1 log out after 40 minutes

[Salohara]

I have been using zoom for years.  1: 1 with clients, one hour long sessions.  Last week each session it would say that we only had 40 minutes, which is fair enough if there was 3+ people but its only 1:1.. I've looked at price plans and it states that the basic package hasn't changed??

[Happytohelp123]

Hello @Salohara ! As of May 2nd the 40 minute meeting hold was implemented for free basic accounts. 

Here is our Support article on the changes, if you have additional questions please let us know!

https://support.zoom.us/hc/en-us/articles/5809097508109-May-2-2022-Free-account-meeting-duration-cha...