Zoom Single App Mode Configuration Profile "Not A...

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Hi Everyone.

I'm trying to use autonomous single app mode. I followed the instructions below:

https://support.zoom.us/hc/en-us/articles/360021322632-Using-Zoom-Room-Autonomous-Single-App-Mode-wi...

The profile shows as not applicable. The device is supervised and appears to be functioning normally.

Any help would be appreciated.

Kind regards,

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Zoom Single App Mode Configuration Profile "Not Applicable"