cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Recovering Recordings

Mindtapgrp
Newcomer
Newcomer

‎2021-12-27 09:06 AM

Hello Zoomies,

 

 I recently recorded a zoom call and can't find or recover the recording. Can someone assist with this issue?

 

Thanks

0 Likes
3 REPLIES 3

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2021-12-27 09:47 AM

Hi @Mindtapgrp! Was it a cloud or local recording? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes

Mindtapgrp
Newcomer
Newcomer
In response to Bri

‎2021-12-27 12:58 PM

It was the cloud recording.

0 Likes

Bigshout
Community Champion | Employee
Community Champion | Employee

‎2022-01-05 03:21 AM

Hi Mindtapgrp, if you cannot see the recording within the portal, you will need to raise a ticket with Zoom Support, They will have access to your account once you provide permission and can then search the back end for the recording. 

Options to contact support can be found via this link https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support

0 Likes