100052000 Panels wont sign in

[Wander8]

Hi, has anyone seen error 100052000 signing into the Zoom App on a Crestron panel?  Possible firewall isue / New IP, not entirely sure.

[lsilvester]

We have been seeing this as a Major issue in our China Offices since around 26th November, which is not yet resolved. 

[Wander8 · Accepted solution]

Check you have all of Zooms required IPs allowed for  your firewall, this sorted it for us, and Zoom add extra numbers all the time

[GL_Corp]

We have the same errors in different computers and what is the solution? anyone find? 

[Wander8]

Yes, this was firewal related. Zoom publish (many)  IP's that are required and add to the list fairly frequently.