Get work done more efficiently with Zoom AI Companion. The AI Companion Onboarding Center is now live!
Learn moreEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2022-11-05 07:41 AM
After uninstalling to zoom app on my Huawei P30pro, because was blocked, I cannot reinstall it anymore. I tried from Googleplay, from Appgallery and directly the apk from zoom website. It starts to install but then stops and say that cannot. Is there anyone that know how to solve it? Thank you.
2022-11-06 06:04 AM
hi gelis,
does your huawei p30 pro meet current zoom requirements?
Zoom system requirements: iOS, iPadOS, and Android – Zoom Support
these are zoom's instructions for downloading the android mobile app.
Downloading the Zoom desktop client and mobile app – Zoom Support
thanks, eliot
2022-11-06 09:08 AM
Yes, absolutely. I have EMUI 12 and every app updated. I tried to erase the cache of google play store and google services, as suggested by someone that had the same problem, but in my case it didn't work. It looks like the program was not completely uninstalled, even though I cannot see it in the app list anywhere. It was working before, but at one point didn't work anymore. So, I uninstalled and tried to install it again, unsuccessfully. When I try to install it from App gallery of Huawei, it says: do you want to update the existing program? The only option to go on is to say OK, but finally doesn't work. It's really strange.
2022-11-06 10:22 AM
Zoom on the P40 Pro! - HUAWEI Community
video suggests installing from huawei app gallery->petal search->zoom
i have no experience with huawei. i did have a similar issue with my iphone. i took the phone to apple store. they had me back up the phone to the cloud, did a factory reset, installed the latest ios and then did a restore from cloud. after that everything worked.
maybe best idea is to contact huawei support and huawei community.
thanks, eliot