Using Zoom for reporting tardiness or absense?

[Tuesday]

HR is asking if there is a way employees can call in and hear a message saying, "Press 1 if you work in production, Press 2 if you work in Customer Service, etc." and then route those message to the manager of those departments as voice mails?

[crissyd · Accepted solution]

@Tuesday Yes, this is possible - Creating an interactive voice response system.

[Tuesday]

Wow, thanks. Followup, can there be two levels (english or spanish) in the beginning and the selct a department?

[crissyd]

@Tuesday Yes. Upon calling the number assigned to your Auto Receptionist, your IVR menu can say press 1 for English and press 2 for Spanish. Keys 1 and 2 should be set 'Forward to Auto Receptionist' so that after selecting a language, the caller will be directed to another IVR menu with the department options.