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How to fix contact that was not my contacts

Sweetmel11
Newcomer
Newcomer

I was helping a friend that was not able to import her contacts. So I used my phone to help her and I enterered her cellphone number to enable to sync her contacts but instead it added my contacts, now when she tried to sync her contacts it says it already has been sync and would have to to add her contacts. How can this be fixed so she can get her contacts uploaded to her zoom account

1 REPLY 1

crchan123
Zoom Employee
Zoom Employee

Hi @Sweetmel11! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I suggest that you contact Zoom support here: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support.