cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

zoom not signing in

shlokayy
Newcomer
Newcomer

hi,

my zoom account was working fine until ten minutes ago, but when i tried to join a meeting it logged me out of everything and it just says “connecting”. i tested my internet but there is nothing wrong with it. i can also log in with my alternate account, but not with my main account specifically. troubleshoot?

 

my account cannot be banned cause i have not violated any of the rules whatsoever. this is an error please check and respond.

1 REPLY 1

Jameswalter
Contributor III
Contributor III

Go to Start, type firewall and open Firewall and Network Protection. Scroll down and click on Allow an app through firewall. Click on Change Settings, scroll down to Zoom and tick both the private and public checkboxes. Restart your computer, launch Zoom, and check if you can now log in.