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zoom live stream not clear

chamilk
Newcomer
Newcomer

‎2022-12-21 09:07 AM

Hello,

 

I'm Japanese language teacher, my students tells that "video not clear" in my live class (Some times). so i have bought 100mbps internet (Fiber) connection as well. but problem is same. can I increase my live steaming quality SD to HD?

 

Im using Ipad mini 4

 

Thank you.

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2 REPLIES 2

Jameswalter
Contributor III
Contributor III

‎2022-12-21 09:42 PM

You can find this feature by logging into your Zoom account and clicking on “Settings”. Under “In Meeting (Advanced)” you can scroll down to find a feature called Enable Group HD Video which will increase Zoom's default standard definition to 720p HD video.

 

Regards,
John

chamilk
Newcomer
Newcomer

‎2022-12-22 03:44 AM

hello,

 

I have done that. but problem is same. When i download the recorded videos the quality is still SD.

 

Thank you.

ChamilK

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