cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

zoom freezing when sharing Windows 11

technikz
Newcomer
Newcomer

Good Evening,

 

When either I share something on my screen or someone within the meeting share their screen my computer freeze and zoom crash. No matter what is being share either with video and audio or just a picture zoom seems to crash. I have tried reinstalling the software but still having issues. 

3 REPLIES 3

Thx123
Explorer
Explorer

Did you enable hardware acceleration under video and adanvced.  make sure all 3 are enabled.

Also I find 64bit of zoom seems to be better on Win 11

 

 

TobyA
Newcomer
Newcomer

I had a similar issue, on checking task manager I could see  zoom.exe(32 bit)  so not sure how but I was running the 32bit version on my new w11 system. Uninstalling and installing the 64bit version of zoom resolved the issue for me, thanks @Thx123 !

Glad it worked for you.  Cheers!