Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2023-05-12 04:46 AM
My ability to join meetings via Zoom has suddenly been disabled as I can no longer install updates due to the appointment of an unknown administrator. I am told to 'Contact admin to update' so I have to join via browser. Is this a problem know to others? How do I solve? I am a 'basic' user
2023-05-12 06:10 AM
Hello,
If you pay for your own Zoom account then you are the "unknown" IT administrator. You need to update your Zoom client.
Regards
If my reply helped, don't forget to click the accept as solution button!
2023-05-12 06:13 AM
I have the 'basic ' zoom which is free. Thanks anyway
2023-05-12 07:12 AM
2023-05-12 07:21 AM
Hi again,
You should still be able to do the update. If all else fails just delete Zoom from your computer, reboot and download it and install it again.
Regards
If my reply helped, don't forget to click the accept as solution button!
2023-05-12 07:34 AM
Tried it - doesn't work.
Thanks again
2023-05-12 09:41 AM
Thanks, Frank. The update still didn't work, but I removed the Zoom app from my computer, rebooted, and installed it. Everything is working fine now.
I appreciate your input.