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Zoom AI CompanionThe Zoom Community has won the Best Customer Support Community award!
Celebrate with us2023-08-05 09:05 AM
my technical support tickets keep getting closed and marked as solved instantly with no comment or anything, what is that? I cant get access to the live chat support, my tickets are ignored and marked as solved, how am i supposed to report a problem with this kind of system????
My issue is that a meeting recording keeps crashing while trying to convert it. I've tried all the troubleshooting steps to no avail, reporting the issue doesnt seem to be a thing and neither does getting any support. Not impressed at all. Won't be surprised if this post gets deleted too.
2023-08-06 12:00 AM
Welcome to the Zoom Community, @ruigol.
What type of account do you have, Basic or Licensed?