cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

some meeting lost participants data

joy3
Newcomer
Newcomer

Dear Support:

We have some past meetings which the participants data is incomplete in report, we need all complete and correct data for student attendance. please help on it, thanks a lot!
Date:2021-10-10,Meeting Number: 93478725767 , there is no participants data.  
Date:2021-10-11,Meeting Number: 95326347610 ,there are only 55 participants, but there are actually 98 people in meeting. 
Date:2021-10-11, Meeting Number: 94364103340 ,  there are only 35 participants, but there are actually 58 people in meeting. 

1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @joy3 

 

If you are trying to raise an actual case with Support, the right place to do that is here:

 

https://support.zoom.us/hc/en-us/requests/new