cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

sharing screen with no sound

HKTing
Newcomer
Newcomer

‎2022-07-14 09:25 PM

Hi there,

I am having trouble with Zoom app on my new pc, I bought this new Zenbook (Asus) pc, once I started to have Zoom Meeting, I have trouble with sharing screen sound, my friends can see i share Youtube video but with no sound at all, plus if I hold my phone to play music, they also cant hear the sound from my phone. Anyone knows how to solve this problem? I have zoom meeting on regular basis, its kinda sucks if I cant sharing screen with no sound. I wonder if its my new pc problem or zoom itself problem. I had no problem with my old pc before.

I look forward to hear from others support. thanks.

0 Likes
2 REPLIES 2

victorpc553
Newcomer
Newcomer

‎2022-09-17 01:26 PM

I also have the same problem 

0 Likes

HKTing
Newcomer
Newcomer
In response to victorpc553

‎2022-09-17 08:57 PM

my problem saved eventually. its the new pc function, which is called 'Al sound cancelling'. if you click uncancelling, it will back to normal zoom now. hope that helps.

0 Likes