cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

retrieve a recording when my cloud account was full

Jeremy580
Newcomer
Newcomer

‎2021-12-23 11:09 AM

I didn't know my cloud account was full when I recorded a program, is there anyway I can retrieve that recording?

Thanks in advance.

Jeremy

 

0 Likes
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-12-29 09:18 AM

Hey @Jeremy580, an email alert will be sent to the account owner when usage is at 80% of the subscribed storage limit. If the storage limit is reached during a recording, the meeting will continue to record until it is ended.

 

I don't believe this is recoverable however, you can contact our Zoom technical support and they can further look into this for you! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes