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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

recording is timestamped and a folder is created but the folder is empty.

director3
Newcomer
Newcomer

‎2024-04-01 02:30 PM

I have recorded meetings with closed captions before using ICloud many times. But as of late, the folder that is timestamped for the meeting is there, but either the file is empty or it just doesn't show up. I thought that all Zoom meetings are automatically filed to the Cloud but I can't find it anywhere. Where else could I look? And is it gone completely?

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2024-04-01 03:12 PM

Welcome to the Zoom Community, @director3.

 

Sorry, you are mistaken, unfortunately. Zoom Meetings are only recorded if you either start the recording manually or set the Meeting to Automatically Record to the Cloud.

 

Some AI and Transcription features may temporarily record to the cloud until the post-session processing is complete, but the recordings are not retained. 


Ray -- check out the GoodClix website or the Z-SPAN website.
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