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problem when sharing mouse

Lena---
Newcomer
Newcomer

Hello,

 when I share my screen and my mouse, my guest can no longer use the mouse, the latency time is at least 5 s.

Our connections are good.

The zoom client is up to date.

Have you got an idea?

Thanks for your help.

 

no error code

Pc windows 11

Version 6.1.12 ( 46889)

Rapport send to zoom

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