cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

pop up

Bebe2
Newcomer
Newcomer

I am receiving this pop up box when using Zoom for events.  "Unable to establish secure connection to Zoom"  Any idea why.  It is annoying and will not go away.  It interferes with my sharing of screens.

Bebe2

 

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @Bebe2 ! I have two recommendations. Could you try switching to a different internet connection? If that does not work, I would recommend uninstalling and reinstalling Zoom. Please let me know if that works!


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?