people cant join my meeting

[ruth2]

has anyone found out why people cant join my meetings today. really distressing as they are patients

[RN]

Hi @ruth2, can you elaborate more on your experience? What error are they receiving if prompt one? Are you receiving any error codes? If users are unable to join your meeting, double-check the meeting invitation has the correct details. Here are some helpful FAQs about Zoom that may help you or your patients. 😀

Looking forward to your response! 

[ruth2]

No. I sent all sorts of info. They couldn’t get in. Asked for password . Hope things are sorted next week.