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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

outgoing audio not working on windows or ipad

johnjoseph2110
Newcomer
Newcomer

Hi everyone!!

 

Bit of an unusual problem (at least for me).  Joined a meeting a few days ago and found that nobody could hear me.  Did all of the usual, made sure I wasn't muted and tested the microphone settings in windows; everything was ok.  Now the really odd thing.  I tried using my iPad and had exactly the same problem!!  Any ideas appreciated as I'm all out.  I also tried rebooting the router, just in case........  

1 REPLY 1

Jameswalter
Contributor III
Contributor III

Check the Zoom settings

Launch Zoom and click the gear icon at the upper right corner to access the Settings menu. Navigate to the Audio tab. Then, make sure you're using the right device as Speaker and Microphone. Tick Show in-meeting option to Turn on Original Sound and disable Echo cancellation

 

Regards,
James