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no sound to the participants

pranjali_2012
Newcomer
Newcomer

participants can't hear me

 

1 ACCEPTED SOLUTION

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @pranjali_2012, check out this KB article Testing computer or device audio, and let me know if this helps! If it does, make sure you click on Accept as Solution! Thanks!

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

4 REPLIES 4

game
Newcomer
Newcomer

Lol! first unmute your microphone

 

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @pranjali_2012, check out this KB article Testing computer or device audio, and let me know if this helps! If it does, make sure you click on Accept as Solution! Thanks!

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Nope, didn't help.  I've done all that already, plus the windows volume mixer. Rebooted, reinstalled. Any other ideas?

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @pranjali_2012, was your problem resolved? If so, don't forget to click the 'Accept as Solution' button. Thanks! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!