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2021-10-05 01:18 PM
2021-10-06 03:03 AM
Buenos días @salaaltamira,
¿A dónde estás "descargando"? ¿La nube (Cloud) o en tu dispositivo?
Si tiene una grabación y se está cargando en la nube, verá un mensaje similar que indica que su video se está procesando. Creo que debería recibir un correo electrónico cuando esté terminado. Dependiendo de la duración del video, es posible que tenga que esperar, pero al mirar el momento en que escribió su mensaje, debería estar listo para su uso.
Espero que entiendas mi español, lo siento.
Déjame saber de todas maneras,
Gracias
OnlyQualityPpl