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iPad users not able to share screen in focus mode

tesseract
Newcomer
Newcomer

‎2021-09-30 12:53 PM

Those of my students who use iPads are unable to share their screens when Focus Mode is in effect. If they try, they get an "unable to share content while others are sharing" error or something to that effect. However, if I invite them to a breakout room, they are then able to share their content. This, however, is time-consuming and defeats the point of Focus Mode. Is there any way for them to be able to share their content in the main room while in Focus Mode?

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Bort
Community Champion | Employee
Community Champion | Employee

‎2021-09-30 12:57 PM

Hi @tesseract 

I just tested this and had no issues with sharing from an iPad while Focus mode was active. I would see if that student can update the Zoom app on their iPad, as that likely will fix it (I am on the latest version, 5.8.0, so they are likely on a version older than that)

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