cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

iOS Zoom app automatically re-orienting when participant is moved to a breakout room

incusmalleus
Newcomer
Newcomer

‎2021-09-18 05:29 PM

I have students on iPhones that have their phones mounted horizontally (landscape) as an exam proctoring device. When I open the breakout rooms, their video feed gets re-oriented to the vertical (portrait) position. Even if they have the device's orientation lock fixed, it still gets re-oriented. The solution we do is for iPhone users to mount it vertically, but that limits the view. Any solution for this?

1 REPLY 1

markToC
Newcomer
Newcomer

‎2021-11-17 03:48 PM

Is there a fix for this issue? It happens every time an iPhone user enters or leaves a breakout room.  Therefore, they must use portrait mode.  The result is a lot of wasted space that doesn't look attractive during a recording.

0 Likes