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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

i need help!

darjeelingyoga
Newcomer
Newcomer

‎2022-01-23 06:28 PM

since Thursday morning i´ve got problems with my suscription.
Tomorrow monday i have to start working again and is not working.
also i need my recordings, someone there with the same issue?

 

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-04-06 09:44 AM

Hi @darjeelingyoga please contact our billing team directly at support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 as they do not monitor the community and can better assist you with your subscription. 

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Zoom Community Moderator
he/him/his

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