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headphone not working

pvksadamali
Newcomer
Newcomer

When I use the zoom I hear what others are saying but I do not hear anything they say . The sound setting on my computer is all set. Why is that? Please Give me a quick solution for this

2 REPLIES 2

Alex_PFT
Zoom Partner
Zoom Partner

There is no quick solution for very confusing questions 😅

Please try to rephrase or try to give more details, because when you say things like 

''I hear what others are saying but I do not hear anything they say''

it's a bit confusing! 😁

Do you have the same problem with the computer speakers, or another pair of headset?

 

Alex

zoom@pft

pvksadamali
Newcomer
Newcomer

Yes both devices have the same problem