cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

error code 5107000

hélèneM
Newcomer
Newcomer

‎2022-02-09 06:09 AM

Dear all,

one of our collaborator has problems  connecting to zoom meeting we are organising with our company (he could connect yesterday and on Monday). He gets the following error code 5107000.

Could you please explain what it means.

Thanks

Best wishes

Hélène Monin

0 Likes
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-02-09 09:27 AM - edited ‎2022-02-09 09:28 AM

Hi @hélèneM, are you using the Zoom client downloaded from https://zoom.us/download? Also, from previous cases, the error 5107000 notes a connection failure to Zoom. You can look into https://support.zoom.us/hc/en-us/sections/201740166 for articles on Network configuration if you're having connectivity problems. Let me know if that helps! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes