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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

error code 5003

ECE
Newcomer
Newcomer

‎2021-10-12 01:12 AM

Hey, I'm receiving an error code 5003, I'm using macbook. Could you help me? I cannot join my classes.

Thanks

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1 REPLY 1

RajanB
Zoom Employee
Zoom Employee

‎2021-10-12 02:44 AM

Hi ECE

Error code 5003 relates to connectivity issue ie. somehow your computer can't reach Zoom servers. Please see below link & see if you can troubleshoot further.

https://support.zoom.us/hc/en-us/articles/204731895-Error-codes-and-messages-for-meetings-and-webina...

 

If issue persists, please raise a ticket with Zoom support.

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