difficulties in sharing a text screen

[Jacques_H]

When I share an MS-Word document, other participants in the meeting only see a black scree

[jrmagno]

Hi Jacques_H,

This is a well-known Zoom screen-sharing issue, especially with Microsoft Word on Windows and macOS. The black screen happens because Word uses hardware acceleration / protected rendering, which Zoom sometimes cannot capture correctly.

Here's what you can do - 

• Share “Entire Screen” instead of “Microsoft Word”
• Disable Hardware Graphics Acceleration in Microsoft Word
• Check Screen Recording Permission

Another work around is share the document as PDF or upload in Zoom Docs before sharing.