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delete recording option do not appear

EstelaPiccin
Newcomer
Newcomer

‎2022-12-03 12:33 PM

Hello, I'm not finding the option to delete recordings in the place it should be.

I know where to delete recordings because I do it in an old account I have (and the option is still there). But recently I've got a new account and it is not there, as shown in the attached print screen... how to proceed?

Thank you!

Preview file
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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-12-03 02:53 PM - edited ‎2022-12-03 02:54 PM

If you are part of a larger organization, your Zoom Admin might have this setting turned off:

Ray_Harwood_0-1670107804986.png

If this is the case, contact your organization's Zoom Admin for guidance.

 

If this is your personal account with you as your own administrator, go to Admin -> Account Management -> Account Settings:

Ray_Harwood_1-1670107896265.png

Click the Recording tab:

Ray_Harwood_2-1670107932866.png

Scroll down and turn off this setting (turn the blue switch to grey):

Ray_Harwood_3-1670107995394.png

 

 


Ray -- check out the GoodClix website.