cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

creating breakout rooms via poll

HRadvocate
Newcomer
Newcomer

New Zoom functionality allows users to create breakout rooms from the results of a mid-meeting poll.

 

It also allows admins to cap breakout room attendance when creating the rooms.

 

My question: What does the system do when the number of attendees who have expressed interest in a given breakout room exceeds the max cap set by the admin?

 

For example, if a poll shows that 10 people want to join breakout room #1 and the admin sets max capacity at 8, how is it decided which 8 ppl make it into the room... and what happens to the other 2?

 

Thanks in advance for any feedback/resources you have to share!

3 REPLIES 3

seth_
Newcomer
Newcomer

Did you ever get an answer to this, @HRadvocate ?

Unfortunately, Zoom was a no-show to multiple conversations that we scheduled to talk this through, and I had to figure it out on my own. In essence, setting a max room capacity simply lets the system know when a second (or third or fourth, etc.) room under the same topic needs to be created to accommodate poll interest. So, if your goal is to confine learners for a given topic to a single room, setting a room max in conjunction with a poll will not be beneficial. In my example above, I'm still not sure what determines which 8 of the 10 interested learners make it to room #1 before room #2 is created, but at least I now know that room #2 is created to accommodate the overflow. I hope that helps!

That's exactly the intel I was hoping for! Thank you! It actually suits my use case perfectly. (Dividing up our customers based on their self-reported level of seniority in their companies, but I have no idea what mix of people is going to show up.)