cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

converting to audio only

jessro1502
Newcomer
Newcomer

I recorded a meeting to the cloud and didn't realize my settings weren't changed to record audio only. I am not supposed to have the video recording; only the audio. Is there a way to do it from a recording saved in the cloud? If I had saved it to my computer I would have been able to have both the audio and video file but I don't see that it saved both when I saved on the cloud. unless I'm just looking in the wrong place.  Thank you!

0 REPLIES 0